Disclosure Regarding Cookies
Starsoul Teknoloji Yazılım Bilişim A.Ş. (the “Company”) attaches the highest priority to the privacy and security of your personal data. In this context, in order to fulfil our illumination obligation arising from Article 10 of the Law No. 6698 on the Protection of Personal Data (“KVKK”), we would like to inform you about your personal data. Personal data refers to any information that identifies or can identify you.
The website of the Company that you visit (the “Website”) is a site that uses cookies. A cookie is a small text file, typically composed of letters and numbers, which is stored on the terminal device in use and enables detection of that device by storing it.
The purpose of this Cookie Illumination Text is to provide you with information about how we use the cookies placed on your terminal devices via our Website, the types of cookies used, for what purposes your personal data obtained automatically through cookies is processed, and how you can manage these cookies.
WHAT TYPES OF COOKIES ARE USED BY THE COMPANY?
Cookies may be classified into three categories: by their purpose of use, by their duration and by
their party.
1.1. By Purpose of Use
Our Company uses four types of cookies according to their purpose: Performance Analytics Cookies, Targeting Cookies, Functional Cookies and Strictly Necessary Cookies. In mobile applications the relevant SDK (Software Development Kit) is used instead of cookies. (All mobile applications and/or websites of the Company are hereinafter referred to as the “Platform”.)
1.1.1. Performance Analytics Cookies: These cookies help us measure and improve the performance of the Website by tracking visits and traffic, identifying which pages are most/least popular, and seeing how customers navigate the site. All the information collected by these cookies is anonymised. If you refuse these cookies, the date of your visit may not be known and your performance cannot be tracked. Example: tracking frequency of clicks.
1.1.2. Targeting Cookies: These cookies are used to offer you products based on your preferences and interests and may be set by our advertising partners from the Website. Targeting cookies do not directly store personal data, but they enable the identification of your browser or device. If you refuse targeting cookies, you may encounter fewer targeted advertisements. Example: personalised product suggestions based on products you added to favourites or frequently visited pages.
1.1.3. Functional Cookies: These cookies enable advanced functionality and personalisation on the Website. Functional cookies can be set by the Company or third‑party providers whose services we add to our pages. If you refuse functional cookies, all or part of these services may not function correctly. Example: settings related to your language preference.
1.1.4. Strictly Necessary Cookies: These cookies are essential for the operation of the Website and cannot be disabled by our systems. Strictly necessary cookies are used for the fulfilment of information society services requested by the user (for example: logging‑in, completing a form or remembering privacy preferences). You can set your browser to block strictly necessary cookies or to alert you; however, in that case some parts of our website may not function properly.
1.2. By Duration
Our Company uses two types of cookies by duration: session cookies and persistent cookies.
1.2.1. Session Cookies (non‑persistent): Also called temporary cookies, session cookies are used to provide session continuity and are deleted when you close your browser. Example: determining that you visited the Website for the first time.
1.2.2. Persistent Cookies: Persistent cookies remain until a specified date or until deleted by you, even when your browser is closed. Example: allowing you not to re‑enter your login credentials each time.
1.3. By Party1.3.1. First‑Party Cookies: Set directly by the Website or the Company on the device.
1.3.2. Third‑Party Cookies: Set on the device by a third party (such as an advertiser or analytics provider) with whom the Company cooperates. The types of cookies used may vary depending on the browser used to access the Website. Detailed and updated information about the types of cookies used by the Company (cookie name, type, usage purpose and duration) is available via the “Cookie Preferences” button located at the bottom of the
Website’s home page.
LEGAL BASIS FOR COOKIE USE AND PURPOSES
In the table accessible via the “Cookie Preferences” button at the bottom of the home page of the Website, the Company provides the name and purpose of each cookie. The Company processes your personal data collected via cookies based on the legal grounds listed in Article 5 of the KVKK as follows:
– Because it is directly related to the establishment or performance of a contract, strictly necessary cookies are used to provide the services of the Platform.
– Because processing is necessary for the exercise or protection of a right, personal data processed by all types of cookies may be used for legal claims, or if a request is made by a public institution.
– Because processing is necessary for the legitimate interests of the Company (provided it does not harm your fundamental rights and freedoms), cookies are used for the improvement and optimisation of the Platform, ease of use and performance.
– Because you have given your explicit consent, Performance Analytics Cookies, Targeting Cookies and Functional Cookies are processed for purposes such as improving your experience, delivering personalised advertising, promotions, and customising the Platform content based on your preferences.
WHO DO WE SHARE YOUR PERSONALLY IDENTIFIABLE DATA WITH AND FOR WHAT PURPOSES?
Our Company processes your personal data in accordance with the “need‑to‑know” and “need‑to‑use” principles, ensures data minimisation and takes necessary technical and administrative safeguards. Cookies may be used by the Company to deploy advertising technology about the Website’s visitors and/or mobile apps and/or websites advertised by the Website to display interest‑based advertisements. For these purposes, a third‑party cookie may be placed in your browser to allow the Website to recognise you. Personal data obtained via such third‑party cookies may be shared with social media platforms if you log in via those platforms. Additionally, the Company uses Google Analytics, a web analytics service by Google Inc., to analyse how visitors use the Website, mobile app and/or mobile site. If you wish to read more about Google Analytics usage (including opt‑out options) please visit the link provided at the relevant source. The Company may share your personal data with its suppliers and service providers for purposes such as customising its services, and managing the cookie preference process. In cases where your personal data is transferred abroad, it will be shared based on the grounds of Article 9 of the KVKK and the Regulation on the Transfer of Personal Data Abroad, provided that appropriate safeguards are in place or you have given your explicit consent.
HOW CAN YOU CONTROL COOKIE USAGE?
When you visit the Website, you may click the “Settings” button on the cookie wall and manage your cookie preferences by selecting the toggle buttons in the cookie management panel. You may need to refresh the page to apply your settings. You can also always control your cookie preferences via the “Cookie Preferences” button located at the bottom of the Website’s home page. Because strictly necessary cookies are essential for our Website’s operation, you cannot disable this category. You can also manage cookie preferences via your browser:• Google Chrome: click the padlock icon in your browser address bar to allow or block cookies.
• Internet Explorer: go to Tools → Security section to allow or block cookies.
• Mozilla Firefox: open the menu → Options → Privacy & Security to manage cookies.
• Opera: in Preferences → Advanced → Cookies.
• Safari (on mobile): go to Settings → Safari → Privacy & Security to manage all cookies.
For more information about cookies and how to manage them, visit: https://www.allaboutcookies.org or https://www.youronlinechoices.eu or use the “Privacy Badger” application (https://www.eff.org/tr/privacybadger).
If you refuse session or persistent cookies, you may continue to use the Website, mobile application or mobile site, but you may not be able to access all features or some functionality may be limited.
HOW DOES THE COMPANY PROTECT YOUR PERSONAL DATA?
The personal data you provide to the Company is under the control and supervision of the Company. As the data controller, the Company undertakes its responsibility to organise and implement the necessary technical measures in accordance with applicable legislation for the confidentiality, integrity and protection of your information. In this respect:
– Penetration tests are carried out periodically in accordance with international and national technical standards.
– The Website, mobile site and mobile app transmit the personal data you send via SSL (Secure Sockets Layer) technology.
– Risk analyses are carried out regularly and necessary actions are taken to mitigate risks.
– Access and authority controls are applied to prevent unauthorized access to personal data.
– Data processing policies are updated regularly.
YOUR RIGHTS AND REQUESTS
Regarding your personal data, you may apply to the Data Controller in accordance with Article 11 of the KVKK. You may submit your requests either via kvkk@starsoulapp.com or via a written application by post to the registered address of the Company. If you wish to use the form available on our website, please submit your request using the e‑mail address registered with your membership.
The Company reserves the right to update this Cookie Illumination Text at any time due to changes in applicable laws or regulations.
Terms of Use - Starsoul
These Terms of Use (“Agreement”) are entered into by and between Starsoul Teknoloji Yazılım Bilişim A.Ş. (hereinafter “STARSOUL”), the owner of the website (www.starsoulapp.com) and the mobile application (STARSOUL – Birth Chart & Numerology Matching), and the person or entity (individual or legal) using the platform (hereinafter “USER”). By accessing the platform in any way or using the services offered by STARSOUL (including any paid services), the USER represents, accepts and undertakes that they are over the age of 18, have read and understood all provisions of these Terms of Use, and accept all the clauses herein. The contract between STARSOUL and the USER qualifies as a distance sales contract, and any amendments made by STARSOUL now or in the future will be deemed to have been tracked and accepted by the USER via the internet.
In accordance with Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed Through These Publications, STARSOUL acts as a content provider and is considered as the real or legal person producing, organizing and providing all kinds of information, data and content presented to users online. As a content provider, STARSOUL is responsible for all content on the platform for which it holds the copyright.
STARSOUL reserves the right to suspend content and accounts that involve or are suspected of involving criminal activity, and does not permit content for which an access‑blocking decision has been made. Such blocked offences under Law No. 5237 of 26/9/2004 include: directing someone to commit suicide (Article 84), sexual abuse of children (Article 103, first paragraph), encouraging use of narcotic or stimulant substances (Article 190), providing substances harmful to health (Article 194), obscenity (Article 226), prostitution (Article 227), and providing venues or opportunities for gambling (Article 228). STARSOUL strictly prohibits the presence of such content on the platform and will act immediately upon detection or notification.
The astrological and matching interpretations on STARSOUL are provided strictly for entertainment purposes. The USER acknowledges that these interpretations cannot influence or direct their future life, personal decisions, choices or preferences in any way. All commentary, chats and responses available on STARSOUL should not be taken seriously nor used as guidance for daily life. The platform is not intended for those under 18, persons with restricted legal capacity, persons with intellectual disabilities, persons with severe psychiatric disorders or persons who may not comprehend the service due to health reasons; such use is inadvisable. STARSOUL is suitable for adults 18 years or older with sound mind; STARSOUL accepts no liability for external use.
No content on the STARSOUL platform – including software source code and all components –may be altered, copied, used or legally modified without prior written permission, even if attributed. STARSOUL accepts the accuracy of personal or corporate data submitted by USERS under the distance sales contract regime but does not bear any responsibility for verifying such data. Once personal or corporate information is declared, the person or entity is deemed to be the one declaringsaid data. STARSOUL is obliged to provide requested information, documents and data to competent judicial or administrative authorities.
All content is protected by Law No. 5846 on Intellectual and Artistic Works and Law No. 6769 on Industrial Property. All trademarks, patents or registered or pending design elements appearing in the content may not be used by third parties without prior written consent.
In the event of technical attacks or force‑majeure situations, STARSOUL shall not be held liable if support provided is insufficient and user information is compromised.
General legal rules, case law, public morality and local custom and practice apply. STARSOUL reserves the right to take necessary action for USER’s non‑compliant behaviour. In such cases, STARSOUL may recourse the USER for any additional costs incurred.
Any and all responsibility stemming from interpersonal or social relationships formed through or because of STARSOUL – and commercial relationships established through or due to STARSOUL membership – lies solely with the relevant USERS, and not STARSOUL. STARSOUL may refuse service to any USER at its sole discretion without reason. STARSOUL may use all collected data for statistical analysis, performance evaluation, business operations and improvement; this use is deemed equivalent to explicit consent given at the time of STARSOUL registration and is compliant with applicable law.
Confidential Information and Personal Data
Pursuant to Article 10 of Law No. 6698 on the Protection of Personal Data (KVKK), STARSOUL operates as the data controller and processes personal data in accordance with the said law within the scope of its entertainment‑oriented services. The types of personal data processed include: Account Data, Profile Data, Content, Purchase Data, Marketing, Survey and Research Data, Third‑Party Data, Customer Support Data, Social Media Data, Usage Data, Technical Data, Geolocation Data, Facial Geometry Data.
Purpose of Processing Personal Data
In order for you to use STARSOUL effectively and build meaningful connections, it is necessary for you to provide certain basic profile details and other information, such as the type of person you wish to meet. Failure to provide such data may limit your access to the key functionality of our service. Additionally, usage data—such as your login times and usage habits—are automatically collected. If you sign in via another platform (e.g., Facebook, Google or Apple) or transfer data from such an account, we may also obtain information from those providers.
Collected personal data may be processed for the following purposes:
• To create and maintain your account and profile
• To operate and maintain various features of the service
• To recommend other members and present you to them
• To conduct prize draws and contests
• To respond to your requests and inquiries
• To monitor the proper functioning of the service and address or correct problems
• To process your application for VIP services• To carry out entertainment service processes effectively
• To establish and manage IT infrastructure and information security
• To ensure continuity and efficiency of service and carry out corporate communications
• For accounting, invoicing and operational activities
• To implement sustainability strategies and manage international relations
• To provide customer support and manage business partnerships
• To manage sales operations of our services
• To maintain customer service processes and relationships
• To oversee user complaints and manage payment services
• To ensure accessibility of our services and track relevant processes
• For marketing activities and to take necessary action for products and services we believe may interest you
• To conduct and measure effectiveness of our advertising campaigns on third‑party platforms
• To share with third‑party platforms for promotional activities
• To ensure physical data security and perform identity verification
• To verify service recipient, payment information and monitor for financial fraud
• To update and ensure accuracy of existing data
• To share with authorized institutions as required by law
• To detect and prevent misuse of our Terms and combat illegal or unauthorized activity
• To prevent users who violated our Terms from creating new accounts, and to keep the person who reported the violation informed
• To verify your identity
• To secure payments and handle anti‑fraud operations
Personal data may be transferred to domestic or international direct or indirect business partners, solution providers, and authorized public authorities.
Personal data will be retained for at least ten (10) years. After this period, data may continue to be processed if required; otherwise, it will be immediately erased, destroyed or anonymised.
STARSOUL has adopted necessary technical and administrative measures to prevent unlawful processing, unauthorised access and to safeguard your personal data.
Under Article 11 of Law No. 6698 – Your Rights Regarding Personal Data:
You may:
• Learn whether your data is being processed or not
• Request information if your data has been processed
• Learn the purposes of processing and whether it is used accordingly
• Know the recipients to whom your data may be transferred, domestically or abroad
• Request correction if your data is incomplete or inaccurate
• Request deletion or destruction of your data
• Request notification of data recipients when your data is corrected or deleted
• Object to decisions made solely by automated means that adversely affect you
• Request compensation for damages due to unlawful processing of your data
Contact Information
If you have any questions about this Privacy Policy, please contact us at: kvkk@starsoulapp.com
Privacy Notice Regarding The Protection Of Personal Data
1 – Introduction
As Starsoul Teknoloji Yazılım Bilişim A.Ş. (“Company”), the privacy and security of your personal data are among our top priorities. Our Company processes your personal data in compliance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) and the relevant secondary legislation. “Personal data” refers to any information that identifies or makes your identity identifiable. We would like to inform you about the processing of your personal data in the event that you accept the Membership Agreement and become a “Platform Member” in order to benefit from the services (“Platform Services”) offered through our mobile applications and/or websites (“Platform”).
2 – Which Personal Data Do We Process?
When you become a Platform Member, the following categories of personal data are processed:
User Account Information: your name, surname, customer number, membership e-mail address, and if provided, your phone number, gender, date of birth, and place of birth; identity and contact information (name, surname, e-mail address, phone number); username and profile information; application usage information and preferences.Customer Transaction Information: order and invoice details, transaction history of your purchases, requests and complaints, Platform usage data, comments and/or questions you submit regarding products, information shared within such content, rating and review information, chat records, and cancellation/return details.
Payment Information: details regarding payments and payment methods, stored card information.
Transaction Security Information: device information, IP address, password and login credentials, cookie information, Platform access logs, login methods (Google / Facebook).
Legal Transaction Information: correspondence with competent authorities, information within lawsuits or enforcement files, and official information requests.
Audio Recordings: voice recordings from calls made with our call center.
Additional Service Information: data processed when you use supplementary services offered through the Platform.
3 – Legal Grounds, Purposes, and Methods of Processing Personal Data
Your personal data are collected by our Company—fully or partially automatically, or non-automatically if part of a data recording system—through our mobile application and websites that host the Platform Services, electronically via the channels you contact us (e-mail, online forms), or physically if transmitted by official authorities. Below are the purposes and legal bases for the processing of your personal data.
3.1 Membership and Account Creation Process
Data Processed: user account, customer transaction, and transaction-security information.
Purposes:
• Execution of the membership agreement,
• Creation and management of member accounts,
• Verification of contact information,
• Enabling purchase transactions via the Platform,
• Conducting and auditing Company operations,
• Ensuring Platform security,
• Compliance with the Electronic Commerce Law No. 6563, Turkish Commercial Code No.
6102, Turkish Penal Code No. 5237, and Consumer Protection Law No. 6502,
• Fulfilling statutory data-sharing and retention obligations.Legal Grounds: explicit legal provisions; necessity to fulfill the Company’s legal obligations;
necessity for the performance of the membership agreement.
3.2 Customer Experience Improvement
Data Processed: user account, customer transaction, transaction-security, and legal-transaction information.
Purposes:
• Ensuring better user experience across Platform Services,
• Improving service quality,
• Conducting analytics and reporting,
• Managing communication and after-sales support,
• Handling feedback, requests, and complaints.
Legal Grounds: necessity for contract performance; legitimate interests of the Company.
3.3 Information Security, Risk, Audit, and Control
Data Processed: user account, customer transaction, payment, and transaction-security information.
Purposes:
• Managing finance and accounting,
• Issuing invoices,
• Conducting information-security monitoring and fraud prevention,
• Ensuring operational security,
• Performing risk assessments and audits,
• Quality control and service improvement,
• Managing potential mergers, acquisitions, or restructuring.
Legal Grounds: necessity for contract performance; legitimate interests of the Company.
3.4 Legal Transactions
Data Processed: user account, customer transaction, payment, transaction-security, and legal-transaction information.
Purposes:• Ensuring compliance with applicable legislation,
• Managing legal and litigation processes,
• Responding to lawful requests and exercising legal rights,
• Providing information to authorized public institutions when required.
Legal Grounds: necessity for the establishment, exercise, or protection of a right; necessity to fulfill legal obligations.
3.5 Processing Based on Explicit Consent
Data Processed: user account, customer transaction, and payment information.
Purposes:
• Conducting marketing, advertising, and promotional activities,
• Managing financial offer processes,
• Sending commercial electronic messages and personalized offers to enhance satisfaction.
Legal Ground: your explicit consent.
You may withdraw your consent at any time by using the contact methods described in
Section 7 – Communication for Your Rights and Requests.
3.6 Additional Services
When you use optional services offered through the Platform, additional personal data may be
processed.
Specific privacy notices for these services are provided within each relevant screen.
• Financial Solutions: Please review the privacy notice displayed on the relevant screen.
• Lucky Draw: When purchasing a ticket, you can access detailed information through the
identity-verification screen.
4 – To Whom and for What Purposes Are Your Personal Data Disclosed?
The Company processes and shares personal data in accordance with the principles of “need-to- know” and “need-to-use,” applying data minimization and all necessary technical / administrative security measures.
4.1 Membership and Account Creation Shared with affiliates, group companies, business partners, and service providers (including those
abroad) for the performance of the membership agreement, operation of the Platform, and provision of IT / technology infrastructure.
Legal Grounds: necessity for contract performance; appropriate safeguards via standard contractual clauses.
4.2 Orders, Delivery, and Cancellations
Shared with payment institutions, banks, invoicing partners, and SMS/e-mail service providers for
transaction fulfillment, payment processing, and compliance with legal obligations.
Legal Grounds: legal obligation; necessity for contract performance; appropriate safeguards.
4.3 Customer Experience Improvement
Shared with customer-support partners, call-center providers, IT / software / analytics service providers, and consultants (including those located abroad).
Legal Grounds: necessity for contract performance; appropriate safeguards; exceptional circumstances under Article 9/6 of KVKK.
4.4 Information Security, Risk, Audit, and Control
Shared with auditors, accountants, tax advisors, independent consultants, banks, e-invoice integrators, and potential transaction parties in case of structural corporate changes.
Legal Grounds: legal obligations; contract necessity; legitimate interests of the Company.
4.5 Legal Transactions
Shared with regulatory and supervisory authorities, courts, enforcement offices, mediators, lawyers, auditors, and forensic or cyber-security experts, as well as competent authorities abroad when required.
Legal Grounds: explicit legal provisions; fulfillment of legal obligations; establishment, exercise, or protection of a right; exceptional circumstances under Article 9/6 of KVKK.
4.6 Processing Based on Explicit Consent
Shared with affiliates, group companies, and business partners for marketing, promotion, and personalized offer activities.
Legal Ground: your explicit consent.
5 – How Does the Company Protect Your Personal Data?
Personal data shared with our Company remain under the supervision and control of Starsoul Teknoloji Yazılım Bilişim A.Ş.
We undertake to establish the necessary organization and technical measures to ensure data confidentiality and integrity in compliance with applicable legislation. In this context:
• Periodic penetration tests are conducted according to international and national standards,
• Personal data transmitted via our website or mobile app are protected using SSL (Secure
Sockets Layer)technology,• Regular risk analyses are performed and mitigation actions taken,
• Access and authorization controls prevent unauthorized access,
- Data-processing policies are reviewed and updated regularly.
6 – Your Rights Regarding the Protection of Personal Data
You may contact us via the methods stated in Section 7 to exercise the following rights under Article 11 of KVKK:
• To learn whether your personal data are processed,
• To request information if processed,
• To learn the purpose of processing and whether data are used in line with that purpose,
• To know the third parties to whom data are transferred domestically or abroad,
• To request correction of incomplete / inaccurate data,
• To request deletion or destruction of data under legal conditions,
• To request notification of such actions to third-party transferees,
• To object to results obtained solely through automated processing,
• To demand compensation if you suffer loss due to unlawful processing.
7 – Communication for Your Rights and Requests
You may submit your questions or requests concerning your personal data by preparing a petition in accordance with the Communiqué on the Principles and Procedures of Application to the Data
Controller and sending it from your e-mail address previously registered with our system to:
📩 kvkk@starsoulapp.com
Please write “Personal Data Protection Law – Data Subject Request” in the subject line of your e-mail.
The Company will respond to your request free of charge within 30 (thirty) days.
However, if responding requires additional cost, the Company may charge the fee set by the
Personal Data Protection Board tariff.
8 – About This Privacy NoticeStarsoul Teknoloji Yazılım Bilişim A.Ş. reserves the right to update this Privacy Notice Regarding the Protection of Personal Data at any time in accordance with changes in applicable legislation.
Cookie Policy
Starsoul is a personal growth and social discovery platform that offers astrological, numerological, and energetic insights to help users better understand themselves and explore potential compatibilities. It is designed for entertainment and self-awareness purposes only.
By using the app, you acknowledge and agree to the following terms:
1. For Entertainment and Informational Use Only
The birth charts, numerology readings, match suggestions, and energy signals provided through Starsoul are intended for entertainment, curiosity, and personal insight. Starsoul does not claim to offer scientific, deterministic, or professional advice, and these tools should not be used as substitutes for judgment or decision-making.
2. You Are Solely Responsible for Your Decisions
All communications and actions taken through the app are made at your own discretion and risk. Starsoul assumes no legal, financial, or moral responsibility for the outcomes of interactions, conversations, or connections made on the platform.
3. Exercise Caution When Sharing Personal Information
While Starsoul is committed to user safety and implements appropriate technical safeguards, private conversations are the responsibility of each user. You are solely responsible for any personal data (such as addresses, phone numbers, financial or ID information) you choose to share with others. Use discretion and caution before disclosing sensitive information.
4. Use Common Sense and Stay Mindful
Starsoul aims to foster a safe and uplifting community. However, please remember this is a digital platform. Avoid rushing into decisions, trust your intuition, and if you ever feel uncomfortable or sense a violation, don’t hesitate to reach out to us.
📩 If you encounter any suspicious or concerning behavior, please email us at
help@starsoulapp.com. We’re here to help.
5. Respectful and Responsible Use Required
Starsoul reserves the right to restrict or terminate access for users who violate our community guidelines or misuse the platform.
Starsoul is a guide to understanding the energy that makes you, you—and helping you connect with those who align. The journey is yours. So is the responsibility.
Legal ve Ethical Disclaimer
Starsoul is a personal growth and social discovery platform that offers astrological, numerological and energetic insights to help users better understand themselves and explore potential compatibilities. It is designed for entertainment and self-awareness purposes only.
By using the app, you acknowledge and agree to the following terms:
1. For Entertainment and Informational Use Only
The birth charts, numerology readings, match suggestions, and energy signals provided through Starsoul are intended for entertainment, curiosity, and personal insight. Starsoul does not claim to offer scientific, deterministic, or professional advice, and these tools should not be used as substitutes for judgment or decision-making.
2. You Are Solely Responsible for Your Decisions
All communications and actions taken through the app are made at your own discretion and risk. Starsoul assumes no legal, financial, or moral responsibility for the outcomes of interactions, conversations, or connections made on the platform.
3. Exercise Caution When Sharing Personal Information
While Starsoul is committed to user safety and implements appropriate technical safeguards, private conversations are the responsibility of each user. You are solely responsible for any personal data (such as addresses, phone numbers, financial or ID information) you choose to share with others. Use discretion and caution before disclosing sensitive information.
4. Use Common Sense and Stay Mindful
Starsoul aims to foster a safe and uplifting community. However, please remember this is a digital platform. Avoid rushing into decisions, trust your intuition, and if you ever feel uncomfortable or sense a violation, don’t hesitate to reach out to us.
📩 If you encounter any suspicious or concerning behavior, please email us at
help@starsoulapp.com. We’re here to help.
5. Respectful and Responsible Use Required
Starsoul reserves the right to restrict or terminate access for users who violate our community guidelines or misuse the platform. Starsoul is a guide to understanding the energy that makes you, you—and helping you connect with those who align. The journey is yours. So is the responsibility.
Child Protection
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service. You can learn more about Starsoul’s age verification practices here
Privacy Policy Changes
This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.