What is Starsoul and how does it work?

Starsoul is a social discovery platform that connects you with the most compatible people based on your birth time, full name (for numerology), and astrological alignment. Our algorithm recommends matches by analyzing your birth chart and personality traits.

Who can use Starsoul?

Starsoul is designed for anyone 18 and older. If you’re into astrology and want to connect with people who truly align with you, this is your space.

How do I sign up for Starsoul?

Download the app and sign up using your Facebook, Google, Apple account, or email. You’ll need to enter your birth date and time to get the most accurate matches.

Is Starsoul free to use?

Starsoul offers core features for free. For enhanced matches, deeper astrological insights, more chat options, and exclusive content, we offer premium membership plans.

What does the Premium membership include?

With Premium, you’ll unlock more matches, access detailed astrological analysis, and enjoy special chat perks.

How do I connect with other users?

You can only chat with users you’ve mutually matched with. For your safety, we recommend being mindful before sharing personal information outside the app.

How does Starsoul keep users safe?

We take safety seriously and apply multiple protection measures. However, we don’t perform background checks or ID verification. Please stay cautious and use common sense when meeting new people.

How can I delete my account?

Go to Settings > Account in the app to permanently delete your account. Once deleted, your data cannot be recovered.

How are matches determined?

We match users based on birth chart data, full name (numerology), personality traits, and your stated preferences.

What if I don’t know my exact birth time?

While exact birth time improves match accuracy, you can select an estimated time range. For best results, we recommend finding your official birth record.

Can I update my profile or fix wrong info?

You can update most of your info anytime under Settings. Some core data like your birth date may require contacting our support team.

Go to Settings > Support in the app or reach out via email at help@starsoulapp.com for any technical concerns.

What should I do if I run into a technical issue?

Go to Settings > Support in the app or reach out via email at help@starsoulapp.com for any

technical concerns.